GDPR Compliance
Last updated: July 2026
VIDORA is committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
Data Controller
VIDORA operates as the Data Controller for personal data collected through this website and in connection with our equipment rental services.
Contact: info@vidoraservice.lt
What Data We Collect
Depending on how you use our services, we may collect:
- Full name
- Email address
- Phone number
- Delivery or billing address
- Rental order details
- Payment-related information (processed by secure payment providers)
- Technical information such as IP address, browser type and cookies
Why We Collect Your Data
Your personal data is used only for legitimate business purposes, including:
- Processing equipment rental orders
- Contacting you regarding your booking
- Delivering and collecting rental equipment
- Providing customer support
- Improving our website and services
- Complying with legal and accounting obligations
We never sell your personal information to third parties.
Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Performance of a contract
- Your consent
- Compliance with legal obligations
- Legitimate business interests
Data Retention
We retain personal data only for as long as necessary to provide our services or to comply with applicable legal requirements. When data is no longer required, it is securely deleted or anonymized.
Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Receive a copy of your personal data (data portability)
- Withdraw consent at any time where consent is the legal basis
To exercise your rights, please contact us at info@vidoraservice.lt. We respond to GDPR requests within one month, as required by European law.
Cookies
Our website uses cookies to improve user experience, remember your preferences and analyze website traffic. You can manage or disable cookies through your browser settings at any time.
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse or disclosure.
Complaints
If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the State Data Protection Inspectorate of Lithuania (VDAI) or your local data protection authority.